Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Reply Guarantee

  • Our technical support staff is present day and night to respond to all of your support tickets. Every ticket you post to us is going to be replied to within no more than sixty minutes. If your problem calls for some help from an administrator, we will send the ticket to the person on duty and will let you know that the issue is being taken care of.

  • Top quality support service
  • Expert Tech Assistance Service

  • We will offer you 7 days a week client support by using a super–fast ticketing solution built into your Control Panel. You can e–mail us anytime about any of the software applications that come installed in advance on the virtual server, such as the desired Operating System, the server admin panel and our custom produced Online Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • An in–depth and consistently updated article base is incorporated into our custom–built Online Control Panel. It includes quick tips on how to conduct all the general website administration jobs. The Help area gives you detailed how to tutorials and step by step video guides. You can access the Help zone by clicking the Help or Video buttons in the right corner of each Control Panel section.