Service Uptime Guarantee in Semi-dedicated Hosting
We guarantee 99.9% uptime for every single semi-dedicated server package acquired through our company. You can forget about your Internet site being offline for any reason since we employ a top-notch cloud web hosting platform with a custom-built load balancing system. Instead of managing everything on a single web server and risking one service to take everything down, we have now allocated the many services among their own groups of servers. Put simply, your databases, files, e-mails, statistics, and so on, are addressed by separate clusters, and so the failure of one server has no effect on the overall service or on your Internet websites. Multiple backbone Internet providers and diesel powered backup generators ensure that infrastructural problems will not affect your web sites either. We also have hardware and software firewalls and a competent team of administrators to check the incoming & outgoing traffic and to respond to any software issue 24/7.
Service Uptime Guarantee in VPS
All of our Virtual Private Server packages include a 99.9% uptime warranty. The stability and availability of the service is ensured by redundant Internet providers and diesel backup generators. We also use new hardware for the physical hosting servers where the VPS accounts are created to steer clear of any chance of hardware malfunction and each and every part has been tested substantially. The safety of your info is guaranteed by employing enterprise-level hard disk drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your Internet sites will be working virtually without any disturbances. Our competent administrators will resolve instantly any software issue which may appear, so even if there's a problem with another virtual private server account on the physical hosting server, your VPS isn't going to be affected. The server uptime is listed on our website and not concealed in our Terms of Service because we can keep our promise and provide you with an exceedingly stable hosting service.
Service Uptime Guarantee in Dedicated Hosting
While we are unable to control what you do with your dedicated server, the types of offline software and / or script-driven apps you set up on it or how often you restart it, we can make certain that it'll be accessible at least 99.9% of the time. Your web server will be situated in our state-of-the-art facility in the downtown area of Chicago and its uptime and accessibility will be ensured by powerful diesel backup generators and several Internet providers, so no power outages or other infrastructural challenges shall affect the proper operation of your internet sites at any time. Our qualified crew of system admins will ensure that if your server stops for some reason, it's going to be restarted quickly. In order to avoid any possibility of failures, we will give you a web server with new and thoroughly tested hardware components to be certain that your Internet sites are up and running no matter what.